FAQ

Answers to some common questions.

Why book a private dining experience from us?

It’s the new trend!!

Impress your guests with an ultimate dining experience in the comfort of your own home or any venue. The best part you can also the experience as we d all the work even cleaning up. All you need to do is sit back and relax, while our incredible team take care of the est.

We buy the finest ingredients, arrive early to prepare and our executive Chef runs the show. We offer a complete fine dining experience, including waiting staff and car staff preparing quality cocktails. We guarantee the passion and professionalism of our team will leave you and your guests in awe.

How do I book a private chef?

It’s Easy!!!

- Visit our website

- Select a menu

- Pick a date and time

- Book and Pay securely

Then leave the rest to us, you will immediately receive a confirmation email of your booking. Our team will contact you and confirm all details, then invite all your loved ones and friends we are on our way.

We love to talk, so feel free to call us if you have any questions or requests. Do let us know if you are celebrating a special occasion.

How does pricing work?

Our pricing is comparable to dining out, only a more enjoyable and personal experience. The menus are tailor made and have been crafted by our Executive Chef, to tantalise and impress. The menu price is structured based on the fine ingredients, number of courses and detail in the preparation. We have been mindful to cater for a variety of budgets.

Best part there are no hidden costs, all ingredients, labour and cleaning is included.

The cost of your meal includes the chef's labour, ingredients. It may also include any relevant travel costs and costs for waiters and any extra if applicable.

How it works

The team will arrive at your home based on your requested serving time. They will set up and prepare the dishes based on the courses chosen.

We like to make a show, so sit back and watch them in action or sit and relax with your guests sharing cherished moments.

If you have any questions don’t be shy to ask, our Chefs love to share in their passion.

If you have any questions simply ask, they love to share their passion for food

We leave the best part for last, we clean up as if we never came.

What Miss Teppanyaki Personal Chef Service Can Do for You

We offer:

  1. Private chefs
  2. Private catering and event services
  3. Personal chef and party catering services
  4. And customised packages designed to accommodate your needs

Whether you want to host an intimate cocktail party, a dinner party, or a catered dinner for a crowd, you can count on fabulous food and impeccable service with Miss Teppanyaki chef service. The chefs always do their best to create new menu and offer greats variety, but it may happen that you are looking something different. You just have to ask us.

What is the minimum and maximum number of people you can host for?

Our minimum requirement is 8 people per booking up to it all depend on the size of your venue. But you can in touch with us for larger events.  If your party is less than 8 guests then minimum charge will be applied to your quote in order to bring it up to the required value.

What locations can you service?

We are serving in central London with radius 25km. However, we have no boundaries on where we travel.  Additional travel charges may apply.

What is happened after booking and paying?

After booking and paying on Miss Teppanyaki website, our chef/team will contact you by phone to finalise the last details (equipment details, the potential changes of the menu for your need, discuss any dietary requirements etc…)

Upon arrive of your guests, don’t hesitate to invite them to step in the kitchen and meet the chef. They will take care and explain for each dish to you and your guests. Before, leaving the chef will tidy the kitchen up

When will the chef arrive?

The day of the service, the chef may need to prepare all of your food from scratch on site, which means they could potentially need to access to the premises up to 2 hours before the time you wish to be served.

Upon arrive of your guests, don’t hesitate to invite them to step in the kitchen and meet the chef. They will take care and explain for each dish to you and your guests. Before, leaving the chef will tidy the kitchen up

Do we supply the plates and cutlery?

We use your own crockery and cutlery, if you require us to bring our own there will be an additional charge incurred.

Can our guests choose a different combination of dishes?

We love to mix and match. We will try and accommodate one or two variations when specific dietary requirements are specified. We have a great variety of dishes, so just let us know your preferences and leave the rest to us.

What about pot and pan?

We do have our own equipment such as knives/whisks etc. but we will rely on the equipment on site. However, all our menus are designed to be able to reproduce using basic kitchen equipment, so the chefs will pre-pare where possible.

If there is any lack of basic equipment, then please contact event manager at the earliest convenience and we can ask the chef to bring missing equipment with them or do extra preparation offsite. An additional cost may be incurred if no equipment is available.

What do I need to do as a host in advance?

All we ask is that you please set the table (unless you require table setting as an additional service) and let us know if you are planning any theme for the event. Anything extra you need please let us know and we can try and accommodate including crockery, glassware and cutlery, there may be an additional charge incurred.

How do we pay? And what payment methods are accepted?

Payment is made online or can be accepted via bank transfer. We accept all major Credit and Debit cards.

If I need to cancel, how so I get a refund?

You must cancel at least 14 days prior to the event. If you decide to cancel at a later stage unfortunately we will not be able to provide a refund, this is because all food is bought in advance. We are also a service in high demand and therefore we are often booked out and will have turned down other paying guests in favour your party. The deposit is non-refundable unless exceptional circumstances are evidenced.

How to change the number of guests?

To change a booking, contact us as soon as possible by phone 208-886-6535 or email us at: info@missteppanyaki.com  we will do our best to accommodate. However, the chefs prepare in advance and this implies certain non-refundable incurred costs.

If you decrease the number of guests, this will not create any problems. However, if you want to add an extra guest, you should notify Miss Teppanyaki ahead and will have to agree to the additional costs.

Reducing the number of guests is equivalent to our cancellation policy for a service. If you cancel the presence of one or more guests over 14 days before the scheduled date of the services, you will be fully reimbursed for the pro-rata amount. No refund is possible if you cancel the presence of one or more guests less than 14 days before the scheduled date of the services. Please note we have a minimum of 8 guests requirements or payment of a minimum of 8 if the guests fall below this threshold.

 

What services does Miss Teppanyaki supply at the event beyond food?

We provide an exquisite dining experience that will top any restaurant as it is tailor made and personal. We clean your kitchen and wash any dishes used. Please note if a dish washer is not available, a additional cleaning cost will be applicable. If your Party is for more than 10 people or more, we recommend additional staff, which can be booked when our team calls you.

Can I book at last minute?

You must book at least 48 hours in advance on the website. However, if you have an emergency within 48hours, please give us a call and we will do our upmost best to accommodate.

Can I request other food than what’s on the menu on the website?

Yes, of course. We can try to accommodate for your every requirement

I am allergic to certain products?

No problem, please inform when you make a booking. You must be precise, as the Chef uses a lots of ingredients. Do not hesitate to point it out when they first contact you. If you have further concerns, please contact us by phone 208-886-6535 or simply send an email to us Info@missteppanyaki.com

Do you cater for gluten free, vegetarians, vegan etc?

Yes, of course within reason, however some different dishes may change the price.

How does the review posts?

The host of the dinner and all the guests can leave their reviews about the chef.  All the reviews are published, whether they are positive or negative.

The day after the service has been offered, your guests and you will receive an email asking to give your opinion about the chef, while leaving a comment.

Extra add service

Our Event team have been working with leading suppliers in the industry. Ensuring your event has the most stunning floral design, elegant invitations and sophisticated entertainment.

We offer:

Floral design

Photographer

DJ

Celebrations cakes, interior styling

A pianist, jazz trio, saxophonist, string quartet or other musical entertainment can be arranged to discuss. Please contact your event manager Lien Vo: 020 8350 2535

For Teppanyaki Menu:

We will bring

-              everything necessary for the Teppanyaki experiences

-              Teppan Griddle (power type 8,6kw voltage 230v or 400v)

-              Ventilator inside the house where we can conduct the smoke through the door or window.

We require a clean and flat area to set up the teppan, easy to access.

I am unsure if my property is okay

We are always here to help so please feel free to give us a call if you are unsure about your property. We want to know as much about your property as possible before a booking. To ensure the Chef and the host can guarantee the teppanyaki event will go as smoothly as possible. For new customers, we require photos of the property so the chef knows what the property is like before they arrive. This way you can be assured your ultimate spot is okay too. Lift/elevator is a MUST.